Legal
Complaints
If something has gone wrong, this is how to raise it and what happens after you do.
How to complain
Write to [email protected] with what happened, when, and what you would like done about it. A complaint does not need to be in any particular format.
What happens next
Timescales to confirm — acknowledgement and resolution timescales should be carried across from the current complaints page, which the audit found to be well maintained.
Body to migrate — the full text of this page exists on the current site at /complaints and was not part of the extraction bundle. It should be carried across in full and reviewed by counsel before launch, with the jurisdiction corrected as noted.
- Contracting entity
- Hament Advisory Limited, Tanzania. TIN 174-057-400.
- Holding company
- Hament Advisory Holdings Ltd, British Virgin Islands.
- Contact
- [email protected] · Dar es Salaam, Tanzania